Below are frequently asked questions. Please feel free to contact us should you need further assistance.

Q: Is there a laundromat?
Yes, there are. There is a fully equipped Laundromat available with coin machines.

 

Q: Can I stay in my own unit even though I require nursing care?
Yes. Please refer to our Nursing Services (Link to page) for the several options available.

 

What are the visiting hours?
At fleurenville we believe in having an open visiting hour policy, hence there are no stipulated visiting hours.

 

Do meals get serves every day of the year?
We offer meals all 365 days of the year.

 

What are the general fees for?
These fees are for the following:
-Electricity
-Water
-Tax
-Maintenance on the building
-Salaries
-Marketing
-Licensing
-Security
-Cleaning services
-Cutlery

 

Q: Can my children and family enjoy a meal with me?
Of course. A standard cost of R98 per head is charged for guests.

 

Q: What is the ratio of nursing staff to residents?
There is 1 enrolled nurse for every 4 residents and for every 23 residents, 1 registered fully qualified nurse.